Terms & Conditions
§ 1 Scope of Application
(1) The following Terms and Conditions apply to all orders placed through our online shop aerostrips.de by consumers and entrepreneurs.
(2) A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession (§ 13 German Civil Code / BGB).
(3) An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their trade, business, or profession (§ 14 BGB).
(4) For entrepreneurs, these Terms and Conditions also apply to future business relationships without us having to refer to them again. We do not recognize any deviating conditions from the entrepreneur unless we expressly agree to their validity in writing.
§ 2 Contracting Party
The purchase contract is concluded with: One Body UG
§ 3 Conclusion of Contract
(1) The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding invitation to place an order.
(2) By clicking the “Order with obligation to pay” button, you place a binding order for the goods in your shopping cart.
(3) We confirm receipt of your order immediately after submission by means of an automatically generated email (order confirmation). This does not yet constitute acceptance of your contractual offer.
(4) The purchase contract is concluded as soon as we accept your order through an explicit order acceptance email or by shipping the ordered goods.
(5) If delivery of the goods you ordered is not possible — for example, because the goods are not in stock — we will refrain from issuing a declaration of acceptance. In this case, no contract is concluded. We will inform you of this immediately and refund any payments already received without delay.
§ 4 Contract Language & Contract Text Storage
(1) The languages available for concluding the contract are German and English.
(2) We store the contract text and send you the order data and our Terms and Conditions in text form (e.g., by email). For security reasons, the contract text is no longer accessible via the internet.
§ 5 Prices & Shipping Costs
(1) All prices include the applicable statutory value added tax (VAT).
(2) In addition to the stated product prices, shipping costs apply. The exact amount will be transparently displayed during the ordering process before you submit your order. Details on shipping costs per destination country can be found on our Shipping & Returns page.
(3) For deliveries to countries outside the European Union (in particular the USA), additional import duties, customs fees, and taxes may apply, which must be borne by the recipient. These are not included in the purchase price.
§ 6 Payment Terms
(1) Payment can be made using the following methods:
- Credit card (Visa, Mastercard, American Express)
- PayPal
- Apple Pay
- Google Pay
(2) The purchase price is due for payment immediately upon conclusion of the contract.
(3) In the event of late payment, we reserve the right to charge default interest at the statutory rate.
(4) You are only entitled to offset claims if your counterclaims are undisputed or have been legally established. You may only exercise a right of retention insofar as the claims arise from the same contractual relationship.
§ 7 Delivery
(1) We deliver to the following regions:
- Continental Europe (all European Union member states and other European countries)
- United States of America (USA)
(2) Delivery is made to the delivery address you provided.
(3) The estimated delivery times and shipping costs are available on our Shipping & Returns page and are also displayed during the ordering process.
(4) If not all ordered products are in stock, we are entitled to make partial deliveries at our expense, provided this is reasonable for you.
(5) Incorrect delivery address: You are obliged to provide a complete and correct delivery address when placing your order. If a shipment cannot be delivered due to an incorrect address provided by you and needs to be resent, we will charge a processing and re-shipping fee of €2.90.
(6) If delivery of the goods fails through your fault despite three delivery attempts, we may withdraw from the contract. Any payments already made will be refunded to you promptly, less verifiable shipping and processing costs.
§ 8 Retention of Title
The delivered goods remain our property until full payment of the purchase price has been received.
§ 9 Right of Withdrawal for Consumers
(1) Consumers are entitled to a statutory right of withdrawal of 14 days. We provide detailed information in our Withdrawal Policy, which is available on our website.
(2) The right of withdrawal expires early in the case of the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery (§ 312g para. 2 no. 3 BGB).
(3) For hygienic reasons, opened product packaging cannot be returned. Returns are only accepted in unopened, originally sealed condition.
(4) The right of withdrawal also does not apply to contracts for the delivery of goods that are made to the consumer’s specifications or are clearly personalized.
§ 10 Liability for Defects
(1) Statutory liability for defects pursuant to §§ 434 ff. BGB applies. The limitation period for defect claims against consumers is two years from delivery of the goods.
(2) No additional voluntary manufacturer’s guarantee is granted for our products, as they are consumable goods.
(3) Should you discover a product defect, please contact us immediately at [your support email]. Failure to report a defect does not, however, affect your statutory rights.
§ 11 Liability
(1) We are liable without limitation for damages arising from injury to life, body, or health resulting from a negligent breach of duty by us or an intentional or negligent breach of duty by one of our legal representatives or vicarious agents.
(2) For other damages, we are liable — except in cases of breach of essential contractual obligations (cardinal obligations) — only insofar as these are based on intentional or grossly negligent conduct.
(3) Liability for damages caused by slight negligence in the breach of essential contractual obligations is limited to the foreseeable damage typical for this type of contract.
(4) Liability under the German Product Liability Act remains unaffected.
§ 12 Dispute Resolution
(1) The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr. Our email address is: help@aerostrips.de
(2) We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
§ 13 Final Provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country in which the consumer has their habitual residence (principle of favorability).
(2) The exclusive place of jurisdiction for all disputes arising from this contract is Berlin, provided you are a merchant, a legal entity under public law, or a special fund under public law.
(3) Should individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall not be affected.
T&C version: October 17, 2026
One Body UG (haftungsbeschränkt)